Managers of a Betchworth care home have said sorry after an 89-year-old resident suffered fatal burns while being washed.Doris Snook suffered an estimated 14 per cent burns in the incident at the Old Wall Cottage care in Old Reigate Road.At last week's inquest into her death, the jury concluded: "There was a serious failure by the staff nurse and the care assistant in not checking the water temperature before bathing Mrs Snook."She was immersed in a bath of scalding water, causing the...
